Privacy Policy

Privacy Policy

Norfolk Jewellery Service Ltd T/A Aurum Jewellers processes your personal data in accordance with this personal data policy. This personal data policy together with our terms of sale, explains the processing of personal data that Norfolk Jewellery Service Ltd undertakes in connection with the purchase of provision of products and services through and Aurum Jewellers signing up for product updates or newsletters. This personal data policy aims to clarify which data we collect and what we use it for. We reserve the right to update our privacy policy at any time.

Collection of Data We collect and store data for the following purposes: online orders, in store purchases, mail order purchases, repairs, special orders or enquiries, signing up to our Trollbeads loyalty scheme, subscribing to our newsletter /product updates. Typically stored data includes first name, last name, address, email and sometimes telephone number. We never store payment details once a transaction as been completed. This applies to services offered by Aurum Jewellers.

How we used your personal data The personal data you provide is used to complete an order, repair, enquiry or to communicate with you regarding any of the above. In accordance with the new GPDR law which comes into effect on the 25 May 2018, your email will not be added to any mailing list without your consent. If you are on a mailing list as a result of a historic transaction, you have the right to unscubsribe at any time. In short your personal data is used to fulfil "the purpose".

How we store your personal data Your personal data is stored on a server within the UK and is therefore covered by the General Data Protection Regulation. We will never pass your data to any third party outside Norfolk Jewellery Service Ltd, unless required to do so by law. 

Deletion of your personal data Your personal data is stored for the period of time wherein it is allowed to do so under the General Data Protection Regulation. Unless you are subscribed to a mailing list, your data will be deleted when it is no longer necessary to fulfil the purpose. The period of time your data will be stored for depends on the nature of the data and the basis for storing it.

Your Rights If you have any queries in relation to the storage of your personal data and the General Data Protection Regulation, please email